A NEW APPROACH TO SERVICE: ONLINE TICKETING

News
11 July 2023
A NEW APPROACH TO SERVICE: ONLINE TICKETING

Ortea Next releases a new way to access Technical Support services. Simply opening a ticket by filling out a form on the dedicated page is a step forward in ensuring a quick, effective and traceable response to all customer support requests.

Technical Service offers a wide range of support:

  • assessment and resolution of any issues
  • planning and implementation of proper routine maintenance
  • organization of extraordinary and onsite maintenance
  • planning of equipment commissioning

The widespread presence and experience of specialized technicians is another advantage offered by Ortea Next. Thanks to a network of professionals distributed worldwide, the company can guarantee a quick response. This aspect is essential to reduce intervention time and ensure immediate support in case of emergencies or critical situations.

Choosing Ortea Next means ensuring business continuity and maximizing equipment performance, contributing to the success and growth of companies.